Regardless of what kind of business you own and/or operate, there may come a time when the company is shorthanded. Not enough employees or office staff can create a lot of added stress on those who are working, and morale can take a dive. To pick up the pace, reduce stress, and elevate workplace morale, you can hire temporary employees to fill vacancies. Staffing offices are willing to help, but many of them may require the additional service of consulting. This service is often required by temp agencies and workforce fulfillment companies for a number of reasons.
The Initial Consulting/Consultation Is to Find Adequate Employees for Your Company/Business
When you first contact these agencies, they will require a consultation, preferably onsite and in your building. This gives them an idea of just how short-staffed you are, and how many people you really need as opposed to how many you are guessing you need. The temp agency provides a better estimation of the number of people you need to employ so that the company/business runs much smoother. A list of open positions that need filling is something the consultant will request at this first meeting as well as the tour and/or an overview of the staffing situation.
After Temps Have Been Placed, Follow-up Consultation Is Typical
The person or persons with which you have contact usually initially follow up with you in regards to the employees they have sent over to fill positions. This part of the required consultation service is to make sure every temp employee is up to scratch, and performing well in the jobs they have been assigned. If any employee is not doing well, the consultant may ask the employee to consider taking other job placements before being fired and replaced. If all employees are working out well for you, the consultant follows up again a few weeks to a month later.
Staffing Agencies Want You to Get the Best Experience from Their Services
Staffing companies always want to please and/or impress their clients. They want to be sure that you (their client) are getting the best experience possible from employing their temp professionals. The consulting services required as part of the hiring and ongoing service delivery process exist to ensure you and your company's satisfaction with the staff/temp agency's employees and services. In short, the consulting is part of their customer service and service delivery satisfaction data collection.
For more information on staffing offices, consult a resource in your area.